Work We Turn Down
We don't do new construction installs where the opening hasn't been framed yet - that's a builder's job, not ours. We also won't patch a door that's cheaper to replace than repair, and on this side of the county that call comes up a lot. A lot of the houses here were built between 1938 and 1996, with the bulk going up in the 1960s and 70s, and a door original to a 1968-built house is usually past the point where a new spring or roller set makes sense.
We'll tell you straight if that's what we're looking at instead of running up a bill on a door that needs to go in the dumpster. We don't work on commercial rolling steel doors or fire-rated doors - that's a different trade with different hardware, and we'd rather point you elsewhere than fumble it. And we don't do same-day quotes over the phone for anything structural; a bent track or a cracked panel needs eyes on it before we'll put a number on paper.
What Comes Next
Call 224-353-7703 and tell us what the door is doing - won't open, makes noise, opener runs but nothing moves. That's usually enough for us to guess at the part before anyone shows up. If you'd rather come by, the shop's at 2101 Johns Dr, Glenview, IL 60025.
We serve the immediate area and out toward Northfield, Golf, Niles, Winnetka, Glencoe, and Prospect Heights, with jobs stretching as far as Wheeling and Kenilworth on a normal week. After the call, we schedule a window, show up, look at the actual spring or track or opener board in front of us, and quote the repair before touching anything. No work starts without you saying yes to the number first.
Cold-climate winters here mean opener boards and sensor wiring take a beating from temperature swings, so a lot of what we see in January and February is electrical rather than mechanical - worth mentioning if your door's opener has been acting strange only in the cold.
What We Actually Do
Torsion and extension spring replacement, cable repair, roller and hinge swaps, track alignment, opener repair and replacement, and panel repair or replacement on residential garage doors. Given how much of the housing stock here dates to the 1960s and 70s, we spend a fair amount of time on doors with older side-mounted torsion hardware that newer parts don't always fit cleanly - we carry what we can and order what we can't. With household incomes in this service area running well above the state median, we see plenty of full opener and door replacements too, not just patch jobs, but we quote both options and let the homeowner pick.
What we don't do: gate operators, commercial dock doors, or anything requiring a structural permit beyond a straightforward door swap. If it's outside that, we'll say so on the first call instead of after we've been out to look.